Privacy
Policy

Last updated: 8 October 2026

1. Who we are

TechAcc Accountants (“TechAcc”, “we”, “us”) is an accounting firm at 115 Krogh Straat, Louis Trichardt, 0920, Limpopo, South Africa. We are the responsible party for the personal information described in this policy. You can contact us on +27 15 516 3827 or support@techacc.co.za.

2. The information we collect

We collect only the information we need to respond to you and to provide our services:

• Contact and booking forms: your name, business name, email address, phone number, the service you are interested in, your preferred appointment time and your message.
• Client services: identity and company registration details, tax reference numbers, financial records, payroll and employee information, and other documents you provide so that we can deliver accounting, tax and compliance services.
• Website usage: basic technical information such as your browser type, device and pages visited, collected through cookies and similar technologies.

3. Why we use your information

• To respond to enquiries and arrange consultations.
• To provide the services you have engaged us for, including submissions to SARS, the CIPC, the Department of Employment and Labour and the Compensation Fund.
• To meet our legal obligations, including tax, financial intelligence (FICA) and record-keeping requirements.
• To send service updates or newsletters, but only where you have agreed to receive them. You can unsubscribe at any time.
• To keep our website secure and understand how it is used so that we can improve it.

4. Sharing your information

We do not sell your personal information. We share it only when necessary: with government bodies such as SARS and the CIPC when we act on your instructions, with registered auditors when you ask us to refer you, with service providers who help us run our business (such as accounting software, email and hosting providers) under confidentiality obligations, or where the law requires us to.

5. How long we keep it

We keep personal information only for as long as we need it for the purpose it was collected, or as long as the law requires. Tax and accounting records are generally kept for at least five years in line with the Tax Administration Act and other legislation. Enquiries that do not lead to an engagement are deleted when they are no longer needed.

6. How we protect it

We use appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access, including secure systems, access controls and confidentiality obligations for our team.

7. Cookies

Our website uses a small number of cookies. Necessary cookies keep the site working and remember your cookie choices. Functional cookies are only used if you allow them through our cookie notice. The Google map on our Contact page is provided by Google, which may set its own cookies when the map loads. We do not use analytics or advertising cookies. You can change your choices at any time using the cookie icon in the bottom-left corner of the website. Our Cookie Policy lists every cookie we use and explains how to manage them.

8. Your rights

Under POPIA you have the right to ask what personal information we hold about you, to ask us to correct or delete it, to object to its processing and to withdraw your consent for direct marketing. To make a request, contact our Information Officer at support@techacc.co.za.

If you are not satisfied with how we have handled your information, you may lodge a complaint with the Information Regulator (South Africa).

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.